Customized Plans
Our customers have found that it is both economical and useful to outsource their desktop support to the qualified IT professionals at OnSite-Techs. Our desktop support services work in-house with your team providing as much or as little in depth technical support as needed. We understand that every business is different which is why we customize your desktop support solutions to your company’s individual needs.
Together with your key personnel, we are able to reduce the need for your IT personnel to handle the day-to-day issues of desktop support and can provide you with fast and personal support.
Desktop Support Services
- Manage Installations
- Perform Setups
- Technical Support to Diagnose and Resolve Computer Incidents
- Resolve Error Messages
- Manage Virus Protection
- Ensure Online Transactions are Successful
- Perform Preventative Maintenance
- Troubleshooting and Repair of Hardware & Software
- Monitor System Status
- Create Downtime Procedures
- Diagnose, Troubleshoot and Maintain Printers and Peripheral Equipment